Delivery & Warranty


Shipping within 1-3 business days. Normal delivery time to addresses in Denmark is 1-3 business days after the order has been shipped. We ship with GLS. All items are delivered while stocks last. When ordering both stock items and items that are specified as an order item, we reserve the right to ship the order in parts.


We take pride in our work. That’s why all our bags come with a two-year warranty and an exceptional five-year warranty on zippers.

If you find a manufacturing defect, we’ll repair it. And if it’s within a year of your purchase, we’ll pay for the shipping too. Simply send an email to and let us know what’s wrong. We’re happy to help.

Contact us

Henrik Frederiksen
Co-owner of Case Copenhagen Tel. +45 26 250 255
For written inquiries by email write to: